Stephanie
There is a huge support network at the company – someone is always there to answer any questions. You are made to feel part of the......
At Voicentric, we appreciate that our people are our greatest asset and a significant part of what makes us special. We are always looking for intelligent, passionate and driven individuals to join our community, embrace our values and be part of our Employee Owned Company.
Jobs
Voicentric is a marketing agency specialising in communication with scientists all over the world.
Working with us, you’ll join an inclusive, multi-cultural team dedicated to delivering high quality services and motivated to improve and develop our skills and capabilities. You will be trained and supported to represent some of the leading companies in our niche sector and to enhance your communication and marketing skills.
Most of our roles involve contacting customers by phone on behalf of our clients, who work principally within the life science and materials science industries. Our team communicate complex messages regarding new scientific products and services. Often, the aim is to generate high quality leads by providing information about specific new technologies, profiling customers, identifying pain points, raising awareness of solutions and qualifying product interest. Some campaigns involve research prior to communication.
Voicentric’ s international client portfolio and customer demand means we call globally in order to align with different time zones. Consequently, some projects require not only high calibre candidates with excellent communication skills, but also the ability to speak additional languages fluently. As a result, Voicentric is a diverse and multi-lingual working environment.
Our high-calibre and diverse team includes students, many of whom have won Student Employee of the Year Awards; locally, regionally and nationally.
With opportunities to progress, you can apply to join our team as an International Communications Representative (ICR).
Work with us
We are searching for exceptional individuals to join our team, embrace our values and help shape our future.
As an Employee Owned Company, we hire people that want to contribute to our joint success, develop their skills and experience, and work for the benefit of colleagues and our client partners.
Work with us
Voicentric Ltd is seeking a qualified service provider to support the delivery of two strategic capital projects aimed at modernising our IT infrastructure and internal systems. These projects are critical to supporting a hybrid workforce and ensuring long-term operational resilience.
Scope of Work: The successful provider will be expected to deliver services related to:
• Migration of our on-premises server and remote desktop infrastructure to a cloud-based solution (e.g. Azure File Share).
• Implementation of a unified internal system to replace Voicentric’s current suite of independent tools used for time tracking, calendar scheduling, campaign planning, invoice generation, and budget management.
This project will consolidate these functions into a single, cloud-based platform—improving efficiency, reducing duplication, and eliminating reliance on outdated Microsoft Access databases and VPN-based remote access. The new system should have the ability to integrate with existing tools such as Sage and Power BI, support hybrid working, and provide a secure, scalable foundation for future digital enhancements. The successful provider will be responsible for scoping, configuring, and deploying a solution that is intuitive, robust, and aligned with our operational goals.
Selection Criteria: Applicants will be assessed based on:
• Relevant experience and technical capability.
• Value for money and clarity of proposed approach.
• Ability to meet project timelines and support our operational goals.
How to Apply: Interested providers should email expressions of interest or proposals to james.mcvicker@voicentric.co.uk by 31st July 2025.
As well as being a professional and hard-working place, Voicentric strongly promotes a friendly work environment and won the title of “best place to work” in Durham, Sunderland & South Tyneside in 2023 (NE Business Awards).
We continually appreciate and recognise people’s efforts and achievements and enjoy highlighting the very best in our Employee of the Quarter awards, with prizes that include international holidays and spa retreats. We hold quarterly parties, allowing us to come together and celebrate our success as a company. Our charity champions organise regular events to support our partnered charities, chosen by employees each year, through our ‘VC in the Community’ initiative.
In 2019, Voicentric became an Employee-Owned Company, meaning eligible employees can benefit from profit payments as well as the other associated benefits of an EOT.