![](/wp-content/themes/voicentric/images/home/home2.png)
LEAD GENERATION
Grow your sales pipeline by adding
high quality leads from your
lists or our research.
- Our conversations aim to understand a contact’s pain points and communicate how your product can benefit them
- We can call through your own lists or research new prospects ourselves
- Our time is dedicated to reaching the key decision makers
![](/wp-content/themes/voicentric/images/home/home4.png)
SCIENTIFIC SPECIALISTS
Specialists in life &
material sciences marketing
- 15+ years experience in engaging with scientists, understanding their needs, challenges and aspirations
- In-house scientific support is provided across every stage of the campaign, from outset to completion
- We employ people who are able to learn and communicate complex concepts in an engaging and credible manner
![](/wp-content/themes/voicentric/images/home/home7.png)
INTELLIGENT TELEMARKETING
Conversations are natural,
credible and thorough
- ‘Call guides’ rather than scripts enable callers to adapt to the flow of conversation
- We capture exceptional depth and quality of information
- We follow up with emails and further calls, nurturing contacts until they are ready for sales contact
![](/wp-content/themes/voicentric/images/home/home1.png)
CUSTOMER PROFILING
Keep your data relevant and accurate
through personal direct communication
- We update your data as we work, tracking changes and updating contact information
- We profile the research interests, applications and needs of contacts, providing you with valuable market insights
- Among other things we discover which competitor products are being purchased and identify emerging trends
![](/wp-content/themes/voicentric/images/home/home5.png)
GLOBAL REACH
Reach a global audience,
from China to California
- We call globally including North America, Europe, APAC, the Middle East and South America
- We employ native linguists to call into non-English speaking countries
- Our offices are open around the clock, accommodating time zones around the world
![](/wp-content/themes/voicentric/images/home/home6.png)
IN-DEPTH PRODUCT TRAINING
In-depth insight and training on techniques
and applications relating to your product
- Our team of scientists commit to understanding your products and how best to position them as solutions for your target audience
- All callers receive significant background training on your products before and throughout the campaign
- Our dedicated coaching team is responsible for ensuring callers have all the tools required to navigate complex conversations
![](/wp-content/themes/voicentric/images/home/home3.png)
PIPELINE MANAGEMENT
Maintain contact with your
long term sales opportunities,
ensuring they are not forgotten
or lost to competitors
- Our ongoing projects involve nurturing potential customers until the point we believe they should be speaking with you
- We keep your records up to date regarding a customer’s purchasing intentions
- We follow new developments which can influence a sales outcome such as changing requirements or personnel
![](/wp-content/themes/voicentric/images/home/home9.png)
BESPOKE REPORTING
Regular, customisable reports
capture the performance of the project
- A full account of the responses from every individual contacted
- Profiling information such as applications and current systems
- Graphical displays of the key measurable aspects and campaign trends
![](/wp-content/themes/voicentric/images/home/home8.png)
SALES TEAM SUPPORT
Our work doesn’t stop
when we get off the phone
- Results can be added directly into your CRM or sent via Excel
- Direct interaction with sales reps to ensure smooth and speedy handover of leads
- We encourage sales teams to contact us when they need more support and will respond accordingly